Our Services

Note: from 2023, these services are exclusively provided to legacy clients and Interaction.Site members

1. Site setup and 2. maintenance

The site setup includes the following services:

• Installation, configuration, setup of WordPress and security or take-over of an existing site.
• Optional addition of readymade templates
• Edit of colours, typography, design images (header, backgrounds)
• Does NOT include the development of a custom theme or custom plugins for additional functionalities

The site maintenance includes the following services:

• Regular updates of WordPress core, and installed plugins and themes, as well of translation files
• Uptime monitoring
• The hand picked list of plugins in which we trust is monitored for abandoned development, security issues, and compatibility between plugins, and are pro-actively replaced in case of need
• Unlimited support in relation with maintenance
• Unrelated to maintenance support comes with additional cost (see below, plan Sirius), however 2 hours of the Sirius plan are included in the monthly maintenance.
• Does NOT include the edition of your content (see below, plan Sun)
• Does NOT include web hosting. However we can help you choose the best hosting for your needs

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The services below are no longer available to new customers unless they are members of Interaction.Site (per request basis) and are listed for existing customers only, for information purpose.

3. Specific development

Content or tasks related or unrelated to WordPress

Sirius

Specific development of a theme, addition of specific features, as well as support not-related to maintenance, are not included in the above plans and are done after a discussion with you and are subject to a quote for the number of necessary hours. Sirius service may include (but is not limited to):

• Migration
• Specific backup and restore
• Domain name change (including http:// to https:// with installation of a SSL certificate on your hosting account)
• Database complex work and restoration
• Hacked site cleaning
• Import of content from various format
• Conversion of WordPress standalone to/from multisite
• etc.

Sun

Content, may include (but is not limited to):

• Entry of content = your text and media
• Translation of Content
• Social Media content
• Etc.

Pollux

Non WordPress related work, may include (but is not limited to):

• Social Media setup
• Google tools
• Domain name research
• Photo and video shooting (can’t be paid with discounted hours)
• Etc.

You can buy a pack of 10, 15, or 20 hours in advance, that come with respectively 10%, 20% and 30% discount. You can then mix Sun, Sirius and Pollux.

4. Workshops

Learn WordPress with us!

You can replace Sun, Antares and Betelgeuse, as well as part of Cephei and Scuti by a workshop, where you learn to do it by yourself. Have your site ready by the end of the workshop and know how to add additional content.

Vega is a private workshop, we can define to do it at your place or even via an online video call with screen sharing.

Procyon is a workshop of minimum 6 and maximum 10 people. Organised in the area of Geneva (Switzerland) or elsewhere on demand with additional travel fees.

Detailed list of available services

You can also order everything separately from the above plans.

WordPress

• Installation on your hosting account, see details and recommended hosts
• WordPress maintenance = backup, security, updates, monitoring, cleaning, optimisation
• Customisation design edits on selected theme
• WordPress custom theme
• Data migration on server move and/or site domain change
• Other data migration, import, restoration from your backups, your database
• Multilanguage plugin setup (Polylang, WPML, Multilsite Language Switcher or Multilingual Press) and anything related to non-English setup
• Migration from/to Multisites <=> Standalone WordPress sites
• Multisite Pro networks with domain mapping: host your own customers!
• Setup of complex sites with:
  • BuddyPress community plugin
  • BBPress forum plugin setup
  • Custom content, post types and fields
  • Membership site with Paidmembership Pro
  • e-commerce site with WooCommerce
• Your own Shortlink service, à la “bit.ly” with Prettylinks on WordPress, or with Yourls. See our own example on yl.is (Your Link is…)

Workshops

• Online private WordPress coaching
• Live workshop, private or group, in an area of 150 km from Geneva, Switzerland

Content Creation and Translations

on demand, partnering with freelance translators

• Translation English <-> French
• Translation German -> French
• Translation Polish <-> French
• Translation Spanish -> French

• Translation English <-> German
• Translation French -> German
• Translation Swedish <-> French <-> English
• Translation French -> Spanish
• Editing and Proofreading services in French, English and Polish

Photo and video

on demand, partnering with 2 freelancers, a film maker and an editor

They will do professional videos and photo shooting for you.

Other services

• Integration of your website with social networks and google tools
• Management of your domain names estate
• Ask us for a customised service you need …

Please contact us for a quote, give as much details as possible.